Support Services
Support Services
Here to help polio survivors live full, independent lives. Our friendly Support Services team offers clear, compassionate guidance on everything from welfare benefits to medical questions—whatever you need to thrive after polio or with Post-Polio Syndrome (PPS).
Our Support Team
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Vijitha (Viji) Nathan Support Services Adviser
MoreVijitha (Viji) Nathan
I specialise in benefits, consumer and disability rights, PPS enquiries, and BPF welfare grants. From PIP forms to heating-grant applications, I’m here to guide you every step.
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Zahida Osman Zahida Osman
MoreZahida Osman
After four years with the Fellowship I know many members by name. I handle PIP, AA, Blue Badge, accessible-holiday advice, Motability and cost-of-living help. Whether you need practical support or just a friendly chat, I’m only a call or email away.”
How to reach us
Phone support: Weekdays 10 am – 3 pm (we’ll always try to pick up outside these hours or call you back as soon as we can)
Email: info@britishpolio.org.uk — drop us a message any time and we’ll respond promptly
Not sure if we cover your query? Get in touch—if we can’t answer directly, we’ll connect you with the best organisation and stay beside you throughout the process.
What we help with
- Benefit applications & reviews – PIP, ESA, DLA, AA and more
- Local support schemes – Blue Badge, home-adaptation grants, council funding
- Motability guidance and other mobility-aid programmes
- Questions about polio & PPS – symptoms, treatments, self-management tips
- Consultant & clinic referrals tailored to your condition
- BPF welfare & heating grants – advice and application support
- Orthotics information – finding and accessing the right services
- Advocacy – help resolving third-party issues linked to your disability